Our AfterCare.

As a funeral director, you understand grief all too well. With every death call, every visitation, every funeral you orchestrate, you are a witness to grief. As a professional, you are a significant source of compassion and strength for them during this time of crisis.

However, we realize that in the day-to-day business of running a funeral home and managing the endless details of funeral services, your time and resources can be stretched to the limit. That is why Our AfterCare is a natural compliment to your total care approach of your business.

Our AfterCare allows you to take your compassionate services a step further and increasing the perceived value of your website. As an economical user-friendly system, the benefits are numerous to the people who access it, as well as to the funeral homes that provide it.

Benefits to the user:

• Immediate – No waiting. No appointments. No uncomfortable face-to-face or group meetings. People have immediate access to the help they need, when they need it most, anywhere and any time – day or night.
• Private and anonymous – For people who are uncomfortable with the idea of needing help, or sharing their deepest feelings with people they don’t know, this service allows them to get help in the comfort and privacy of their own home, and maintain complete anonymity throughout the process.
• Comprehensive - They always know where they can go to find the answers they need, and it is just a click away.
• Flexible – they can choose from a variety of methods to get exactly the kind of help they want whether it is viewing a video by Dr. Canine, speaking to a live counselor via telephone, though instant messaging or face to face counseling for those families that desire that service.
• Personal – Our staff of professional grief counselors have extensive experience in all phases and forms of grief.
• Online store – provides family and friends of the deceased with the option to buy copies of the videos or books and other reading materials available on the website.
• Advance planning – for people who want to plan for their funeral in advance, this software program makes it easy and helps to gather the information necessary for this process. Included is an instructional video to assist in the completion of the forms.

Benefits to the funeral home:

• Relationship building – rather than simply offering a referral service as a courtesy to your families, now you have the opportunity to build a trusting, long term relationship as a provider of these services.
• Access through your website – our system is entirely accessed through your website. This gives people more reason to visit and continue to return to your website long after the funeral service, increasing the value of your website.
• A new revenue stream – the tribute video module allows you the opportunity to add your firm’s revenue.
• A complete turn-key system – once the system is installed into your website, we will continue to maintain and refresh it with new innovations and information.
• Comprehensive technical support - we strive to offer the best in customer support and technical help.
• Complete marketing support – We offer a variety of marketing materials that you can customize with your firm’s name and logo to promote your online counseling service, tribute videos, and online store. In addition, we offer a quarterly newsletter than can also be personalized for your firm.